AS6278 - Superuser-UAE

Business Unit:  Warehouse/Logistics Division:  Logistics/Warehouse Brand:  Multiple Country:  United Arab Emirates Location:  Dubai (U.A.E.) Closing Date:  09-Apr-2012

The Company & the Brand: About M.H. Alshaya Co. M.H. Alshaya Co. is a leading international franchise operator for over 55 of the world's most recognised retail brands, including Starbucks, H&M, Mothercare, Debenhams, American Eagle, Pottery Barn, Pottery Barn Kids, West Elm, P.F. Chang's, Office Depot and Boots. The company operates 2,000 stores across 7 divisions: Fashion & Footwear, Health & Beauty, Food Services, Optics, Pharmaceuticals, Office Supplies and Home Furnishings.  Alshaya stores can currently be found in 15 markets across the Middle East, North Africa, Turkey, Cyprus, Russia, Poland, Slovakia and Czech Republic. It employs more than 20,000 people from over 80 nationalities. The company has established itself as the industry leader across these territories through a combination of local market understanding and a comprehensive commitment to customer service. Growth in each of its operating divisions and brands is supported by continuous investment in talent and infrastructure. It applies best practices in retail operations, merchandising, marketing, information technology, logistics, real estate, human resources and financial controls.  M.H. Alshaya Co. is the retail business of the Alshaya Group, which was founded in Kuwait in 1890 and today represents one of the most dynamic companies in the Middle East. In addition to its retail operations, the Alshaya Group is active in a number of other sectors including real estate, automotive, hotels, trading and investments.  Learn more about the company at http://www.alshaya.com/

The Role: The Super user who reports to the Warehouse Management System(WMS) Manager implements the Training Plan within the Regional Distribution Center(RDC) by looking at requirements for each Department and User, Time Frame required and Role Out Process.

Responsibilities: Support all functions within the RDC on a day to day basis; Lias with Customer Service on quality issues which effect warehouse performance goals; Update RDC Manager on all current issues within the RDC on a daily basis; Troubleshoot Warehouse Users problems and resolving them; Develop customized reports using crystal reports Ensuring that all processes are being carried out correctly, and dealing with problems and issues as they arise; Obtain information from the Shipping Department on incoming shipments; Design, test and configure new WMS process. Reconciliation of file posting between KCC and WMS.

Skills and Experience: Distribution Centre/Warehouse experience; Must be computer literate with high standards of MS Office Must have knowledge of SQL Query Analyzer and Crystal Reports Have Secondary School Education; WMS operational system knowledge; Excellent communication skills; Team player with good interpersonal skills; Self motivated and flexible to work long hours

Experience:

Note: you will be required to attach the following: 1. Resume / CV

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